IT Rental FAQs
Select from the following list of FAQs to find answers to commonly raised questions.
We have provided IT rental and AV hire to companies of all sizes across every industry. See how easy it is to rent from us.
How to rent:
- Contact us -To discuss your rental requirement, we will need to know the type of equipment, the approximate length of time you wish to hire for and if you require installation.
- Quotation - Our sales team will quickly respond by compiling a competitive quotation.
- Place your order - To proceed, we will need a purchase order and an account application form (if it is your first order).
- Configuration - Our IT engineers will test and preload any software required. This can include your company's software build.
- Delivery and/or installation - If the equipment is in stock we can provide same or next day delivery. Should you require installation, our trained engineers can help.
- Rental expiry - We do not automatically collect your rental. Before the end date we contact you to discuss your options.
- Return, extend or purchase - We can arrange collection when your hire is complete. We offer flexible rental contracts which allow you to extend or purchase off rental.
- How do I rent from Hamilton Rentals?
- What rental periods do you offer?
- Exactly how long is a week's hire?
- Can I buy the equipment I have on rental from you?
- Do you offer an installation service?
- Do you offer demonstrations or training?
- Can you advise me on the most suitable equipment to meet my requirements?
- What if I have a problem with the equipment I have rented?
- How do I get a quotation?
- How can I get more information?
- Who is responsible if the rental hardware is lost, damaged or stolen?
- Can I extend or return my rental early?
- What other services do you offer other than IT rental?
How do I rent from Hamilton Rentals?
contact us or visit our web shop.
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What rental periods do you offer?
From as little as one day right up to two years – and everything in between!
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Exactly how long is a week’s hire?
A full seven days beginning the day after we deliver the equipment to you. That way you get a full week’s use of the equipment.
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Can I buy the equipment I have on rental from you?
Much of our equipment is available for purchase, contact us for more details.
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Do you offer an installation service?
Yes we can install any equipment you rent or purchase from us. We can also provide IT installation of your own equipment.
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Do you offer demonstrations or training?
Full demonstrations and training is available on much of our equipment contact us for details.
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Can you advise me on the most suitable equipment to meet my requirements?
Of course, simply phone or email us and one of our account managers will contact you to discuss your requirements in detail.
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What if I have a problem with the equipment I have rented?
Problems are rare, but should you experience any issues with the equipment you hire from us, we will solve them as quickly as possible. We can provide online or helpdesk support, an engineer on-site, or replacement of the faulty equipment.
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How do I get a quotation?
Simply complete the quotation enquiry form or you can contact us
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How can I get more information?
Contact us and one of our account managers will be happy to provide any information you require
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Who is responsible if the rental hardware is lost, damaged or stolen?
The rental equipment is the customer’s responsibility, and needs to ensure that it is returned to us undamaged and in good working order. We do advise that you contact your insurance company to ensure you are covered for the additional equipment. Please refer to our Terms and Conditions for more information.
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Can I extend or return my rental early?
We offer flexible rental periods, to extend or arrange early return simply Contact us.
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What other services do you offer other than IT rental?
We offer installation, IT recycling, data centre migration, cloud migration, data wiping, IT procurement, IT support, consultancy, managed services and much more visit our services section for more details.
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